Once the safari is confirmed via African Springs Safaris Ltd., you are required to pay a deposit as outlined in writing at the time of confirmation. You will also receive our company invoice which will state the amount to be paid. A deposit payment can range from 20 – 30% depending on the time frame of booking to start of safari. Depending on the amount, we may request for a second installment. The remaining payment must be made and in our account 6 to 8 weeks prior to start of the safari. In some cases (last minute bookings) African Springs Safaris Ltd., reserves the right to request for full payment at the time of confirmation.
BANK TRANSFERS: ALL bank charges/fees are to be paid by the client.
Should you need to cancel you must notify African Springs Safaris Ltd. immediately in writing. .
Cancellation fee from 90 days and over - deposit forfeited.
Cancellation fee from 90 – 60 days - 50%
Cancellation fee from 59 – 31 days - 75%
Cancellation fee from 30 – 00 days - 100%
During certain times of the year the demand for safaris is very high which can lead to a shortage of lodge/hotel accommodations. All the bookings will be confirmed by us in writing as we confirm beforehand from our suppliers. On occasion, changes may be necessary. Hotels/lodges/camps where specifically named are given as an indication of the category, and rooms may be reserved at similar hotels/lodges/camps. We will advise you of any changes known to us prior to departure, but the possibility of change without notice, must be accepted when booking- even though it rarely happens. Single rooms are available at supplementary cost. Safari vehicles or shuttles will be provided according to the route and number of participants and as confirmed in your booking. The right is reserved to employ the services of sub-contractors if necessary. English speaking guides are provided. Occasional mechanical problems, changes of lodge or adverse road conditions may in turn require a changed with routing or game viewing without prior notice being given. We reserve the right therefore to offer substitutes of equal value or to cancel the operation of any tour. In practice very few itineraries are affected, but a little flexibility, on your part, will ensure that your tour is unique and rewarding.
Prices are based on fares and other costs prevailing at the time of publication of the price lists, and are subject to change without notice if fares or costs subsequently vary. All prices are subject to change and availability.
a) African Springs Safaris Ltd. is insured against legal liabilities arising from injuries, which might be received by passengers while in its vehicles. You are however strongly advised to take out your own insurance against the risks inherent in traveling in an undeveloped country especially as there may be times when your tour visits remote regions without the means of rapid evacuation and medical facilities. Please remember that your African Springs Safaris Ltd., does not undertake to provide such assistance at its expense, hence our strong recommendation that you arrange your own insurance to cover such eventualities.
b) African Springs Safaris Ltd and its agents act only as agents of the passenger in all matters relating to hotel accommodation, sightseeing, tour and transport, whether by aircraft, rail, motor coach, ship, boat, or any matter how so ever except when the passenger is being carried in transport owned by African Springs Safaris Ltd.
c) African Springs Safaris Ltd's obligations apply to those services, which they agree to provide on your behalf. We cannot be held liable for any third party arrangements you arrange in conjunction on your own. For example, we cannot be held liable if you miss your tour departure because you fail to arrive at the departure point at the agreed time.
d) African Springs Safaris Ltd. liability to passengers carried in its own vehicle governed by the laws of the respective country and all claims are subject to jurisdiction of the courts of the respective country in which services are provided.
e) The African Springs Safaris Ltd. reserves the right to employ sub-contractors to carry out all or part of the services agreed to be supplied and in the event of the exercise of such right the terms relating to the company liability shall apply.
f) Whilst every care is taken, African Springs Safaris Ltd. cannot be held responsible for the loss or damage of baggage. It is therefore advisable to affect separate baggage insurance.